Consumer Advice

We offer an initial consultation for £75.00 + VAT for the first hour.

Have you purchased a faulty product or paid for a poor service ? Signed a hire purchase or lease agreement for goods which aren't working? Are you a business faced with a customer who is refusing to pay for goods your company has delivered? Bought something faulty from a website you are having trouble returning?

We have a wealth of experience in advising both individual and business consumers as well as businesses supplying goods and services. We can help you to deal with retailers, manufacturers and credit suppliers to get a repair or replacement, a reduction in price or in some cases, your money back. Our experience means that we are also well placed to advise retailers and businesses struggling to recover payment from defaulting customers.

In the majority of consumer disputes, whether you are a business or an individual consumer, its advisable to act quickly and in some cases within a matter of days, so don't delay getting advice.

For more information or to set up an initial hour-long interview at the fixed fee of £75 +VAT, email Jenny Howe or call on : 0208 370 2890

Latest News

Builders Liable After Fire Destroys £4 Million Eco-Home Builders Liable After Fire Destroys £4 Million Eco-Home
Rugby Sponsorship Claim Fails Rugby Sponsorship Claim Fails
Conversion of Civil Partnership Into Marriage Will Not Revoke Will Conversion of Civil Partnership Into Marriage Will Not Revoke Will

Partners

Richard Stephens
Partner, Employment
020 8370 2875

Solicitors and Legal Executives

Gary Beecham
Solicitor
020 8370 2872
Jenny Howe
Solicitor
020 8370 2890